Masters Thesis

Factors affecting millennials' attrition in the workplace and how to boost retention

The millennial generation has entered the workforce by the millions, bringing challenges to many organizations wishing to retain these new hires. In this light, this study compares the millennial generation to previous ones such as baby boomers (born after World War II) and Generation X (born between 1965 and 1980). Millennials are entering workplaces with higher expectations, causing organizations to suffer high turnover and financial issues and losses. This research review first explores the differences between generations to shed light on those of millennials that affect their employment decisions; it then investigates retention practices including improvements employers can make to decrease turnover in their millennial workforce. In doing so, this research considers areas such as compensation, benefits, perquisites, and rewards; the interconnection between trust, communication, leadership, and feedback; the role of technology in the workplace; and other relevant factors such as transportation options. The study concludes with not only suggested mindset changes millennials can make to develop workplace longevity but, more specifically, how organizations can attract and retain this significant age group to maximize profitability and advance long-term benefits.

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